Ctrl Alt Delete: Technology could replace more than half of banking jobs, warns ex-Barclays boss

Technology could replace more than 50 per cent of banking jobs, according to former Barclays chief executive Antony Jenkins.

The boss of 10x Banking said that computers could replace customer service, middle and back office roles, and that the workforce will have to become more entrepreneurial.

“We’ve already seen something like 25 per cent of branches close between 2011 and 2015, my expectation is at least another 50 per cent of branches will close over the next five to ten years.

“Similarly I think we’ll see something like a 50 per cent or even greater reduction in the people employed in the industry,” he told the BBC.

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